Learn how we helped Saldo Bank say goodbye to a dissatisfactory third-party authentication in its mobile app and hello to our secure, scalable solution by Wultra.
Saldo Bank is a forward-thinking bank with customers located throughout Lithuania, Finland, and Sweden. With its sights set on international expansion and the development of innovative financial solutions, it was crucial for Saldo Bank to rethink their authentication process — and ultimately deliver the ultra-modern mobile banking experience that its customers have come to expect.
With the launch of its new mobile app on the horizon, Saldo Bank needed a scalable, cost-effective, and secure solution that provided a frictionless authentication experience for users. Read on to learn how we helped Saldo Bank implement a secure, convenient mobile authentication method that improved customer satisfaction and bolstered the bank’s mobile app security.
Looking Toward a Scalable Future
During recent years, Saldo Bank has significantly expanded its customer base. During this period of growth, Saldo Bank’s team realized that its former authentication system posed limitations in terms of customer convenience and security.
Since Saldo Bank remains dedicated to delivering a customer-centric experience to its customers, it became clear that it needed to find a solution that could both bring down operational costs and improve customer experience. The timing of this transition was crucial, as the bank was in the process of developing its own mobile app.
Saldo Bank’s Journey to Building a Scalable and Secure Mobile Banking App
We worked together with Saldo Bank to deliver a secure, scalable, and user-focused experience that perfectly aligns with Saldo Bank’s vision of modern mobile banking.
Our tailored solution comprises two key components: Mobile-First Authentication enables smooth, highly secure token-based authentication for both logins and transactions in Saldo Bank’s mobile app, while In-App Protection thoroughly bolsters the app’s security.
Wultra’s solution has been a game-changer for us. By integrating its advanced authentication technology, we’ve not only strengthened the protection of our customers’ accounts but have also significantly reduced operational costs. Wultra’s partnership has been instrumental in helping us achieve our vision for innovative mobile banking solutions that are equipped to grow alongside our customer base.
Mindaugas Grigas, Saldo Bank
CTO
By replacing the previous third-party authentication with secure, token-based authentication, Saldo Bank has drastically reduced its operational costs. By addressing its challenges with our scalable, secure solution, Saldo Bank is now well-positioned to continue its growth trajectory and deliver exceptional digital banking experiences to its customers.
